Cancellation Policy

  CLIENT agrees to the cancellation policy as stated, if CLIENT needs to cancel a walk/drop in visit let owner of Ruff n Tuff Doghouse LLC know by 9 PM the night prior to receive a full refund. If CLIENT cancels on the day of they will not receive a refund unless the cancellation is a result of a medical emergency. If CLIENT needs to cancel a stay let owner of Ruff n Tuff Doghouse LLC know by 9 PM 7 days before the stay begins to receive a full refund. If CLIENT cancels a stay within the 7 days before the stay begins CLIENT will receive a penalty payment of 50% of expected stay cost. If CLIENT cancels a stay within 72 hours of the stay CLIENT will  pay the cost of the stay in full and not receive a refund. If CLIENT decides to return early after a stay has begun, CLIENT will not receive a refund and have to pay the cost of the stay in full. In addition, CLIENT agrees to the following policy regarding cancellations, unless otherwise stated in the above agreement all penalty payments and forfeiture of deposits are up to the sole discretion of the owner of Ruff n Tuff Doghouse LLC.

Forms

Ruff n Tuff Cat Form (docx)

Download

Ruff n Tuff Dog Form (docx)

Download

 Proudly serving Kenmore and Bothell. 

Ruff n Tuff Doghouse is licensed, bonded, insured and Pet First Aid and CPR certified.